Terms & Conditions

These Terms & Conditions govern your use of the Securely Us website and the services provided by Rebeca Islam. By accessing this website or booking a session, you agree to these terms. Please read them carefully.

Services

Rebeca Islam provides trauma, grief, relationship, and individual therapy and coaching services, delivered in person and online. Our services are intended to support your wellbeing and personal growth. They are not a substitute for emergency care or acute psychiatric treatment.

Not a Crisis Service

Our services are not an emergency or crisis service. If you are in crisis or at risk of harm, please contact your local emergency number or a crisis line immediately (see the details at the foot of this page).

Bookings, Fees & Payment

• Session fees are agreed in advance and are payable in accordance with the arrangements confirmed at the time of booking.
• A complimentary introductory consultation may be offered before ongoing work begins.
• Fees may be updated from time to time; any changes will be communicated to you in advance.

Cancellations & Rescheduling

We ask for at least 24 hours' notice to cancel or reschedule a session. Sessions cancelled with less notice, or missed without notice, may be charged in full. This allows us to offer the time to other clients.

Your Responsibilities

• To provide accurate information relevant to your care.
• To attend sessions in a private, safe space with a reliable connection for online work.
• To treat the therapeutic relationship with the same respect and confidentiality we extend to you.

Intellectual Property

All content on this website — including text, graphics, and resources — is owned by Securely Us and may not be reproduced or distributed without written permission.

Limitation of Liability

While we deliver our services with care and professionalism, outcomes vary from person to person and cannot be guaranteed. To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from the use of this website or our services.

Changes to These Terms

We may update these Terms & Conditions from time to time. The most current version will always be posted on this page with the date of the last update.

Contact Us

If you have any questions about these terms, please reach out via our contact page.